Meet

the Team

Jim Ballard

Jim Ballard

Director of Strategic Accounts, Enterprise Sales

Book a Demo with Jim Today!

Meet Jim!

With more than 20 years of successful sales experience, SalesBoost proudly announces the addition of Jim Ballard as Director of Strategic Accounts, Enterprise Sales-West Coast (Based in Plano, TX.).  His role will be focusing on new enterprise-level sales opportunities within the hospitality industry. Jim’s industry involvement includes time spent as Director of National Accounts at Hilton Waikoloa Village. Additionally, he worked as a National In-Market Sales Manager for Caesars Entertainment and at Starwood Hotels & Resorts as Account Director. He also worked for Rosewood Hotels & Resorts as a National Sales Manager.

Gretta Brooks

Gretta Brooks

CEO & Founder

Meet Gretta!

Gretta is a proven leader in the hospitality sales industry with 30+ years experience running three global sales organizations, leading award-winning hotel sales teams and earning numerous sales and service awards. She developed SalesBoost after years of searching for the most effective sales training for her sales teams and not finding it anywhere. She wanted training that would be interactive and fun, show immediate results, and give her team the ability to practice, practice, practice. With the idea in place, she brought together other experts to help create a comprehensive package that uniquely trains individuals through the entire sales process.

Andrea Christopherson

Andrea Christopherson

Chief Innovation and Engagement Officer

Meet Andrea!

Andrea has over 20 years experience in hospitality with various brands in talent acquisition, training, and sales & marketing. She has proven experience in selling at a national level as well as overseeing sales training for Omni Hotels & Resorts. Andrea’s role at SalesBoost is to inspire, design and implement training curriculum as well as lead and support SalesBoost’s marketing and partnership strategies to help organizations engage their leaders and sales professionals to achieve the greatest possible success.

Carley Crose

Carley Crose

Director, Programing & Engagement

Meet Carley!

Carley has more than 10 years of experience in corporate marketing and event planning and has partnered with hotel and event venue sales teams to execute top-notch programs. She is responsible for the inspiration, design, and implementation of innovative sales and marketing training curriculum as well as managing and executing customer engagement events.

Leslie Dunn

Leslie Dunn

Strategic Account Manager

Meet Leslie!

Leslie provides experience in sales, marketing and training at the brand level and property level. She understands first-hand the importance of investing in your people and providing sales teams with the right tools and resources to be successful. She is responsible for direct sales efforts, account acquisition and providing stellar service and support.

Kendall Hannon

Kendall Hannon

Director of Enterprise Success & Software Implementation

Meet Kendall!

Kendall is an award-winning sales professional with 20 years of experience in both hotel sales as well as global sales. She is responsible for new account acquisition, onboarding organizations and users as well as delivering outstanding service and support to our existing customers. She has a passion for developing others and guiding individuals and organizations to achieve their greatest potential.

Brooks Hunt

Brooks Hunt

Director of Strategic Accounts, Enterprise Sales

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Meet Brooks!

Brooks has over 14 years’ experience in business to business sales in various industries from hospitality to professional sports and commercial real estate. He understands firsthand the importance of having confidence in his product and being able to effectively articulate that to his customer. Brooks’ role at SalesBoost is business development specifically targeting strategic enterprise accounts. He strives to provide sales professionals with the powerful training and development tools that are essential to increasing revenue and exceeding their goals.

Kirsten Olson

Kirsten Olson

Marketing

Meet Kirsten!

Kirsten graduated in May of 2018 from Oklahoma State University. She started her career with SalesBoost as an Intern in the summer of 2017 and now has a full-time position. Kirsten works on the Marketing and Content Development Team and is responsible for research, content development, course testing and implementation. She supports marketing efforts including social media, creative writing and blogs, presentation development and overall project management of marketing and communications initiatives.

Chris Thrailkill

Chris Thrailkill

Account Executive, Business Development

Book a Demo with Chris Today!

Meet Chris!

Chris graduated in May of 2016 with a B.S. in Political Science and a Minor in Music from Southern Methodist University. Chris joined SalesBoost as the Account Executive, Business Development in the Summer of 2018. Chris works directly with SalesBoost Retail Customers as well as supports the Enterprise Sales Team in all sales efforts. Chris also provides support to the Customer Success Team. Prior to SalesBoost, Chris worked as a field manager for various campaigns.

Heather Williams

Heather Williams

VP of Customer Success

Meet Heather!

Heather has over 20 years of combined experience in sales, marketing and business consulting, with an emphasis on process design and strategy. As the leader of the Customer Success Team, she is ultimately responsible for building relationships with our customers and maximizing the value they receive from using our training platform.